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October 22, 2020

Bridget from cardholder services is stalking me.

telemarketer-878593_1280Bridget from cardholder services is stalking me.

She calls me two, sometimes three, times day with urgent news about my credit card account.  If I hold the line for an operator, I can talk to one of her friends about lowering my interest rate to as little as 1 percent.

I never know it’s her because she’s pretty good at avoiding caller ID. My phone simply shows a call from places such as Las Vegas, Nevada; Colorado Springs, Colorado; Ogden, Utah; and Tyler, Texas.

It’s impossible to block her.

It appears Bridget has replaced Rachel, the chick who used to call me with the credit card messages. Rachel, and the unscrupulous businesses who used her, recently reached a settlement with the FTC and had to fork over $42.95 to each of the 16,000+ people they scammed.

Of course, I get more than Bridget’s robocalls at my house. Sometimes real human beings are on the other end of the line. Roger from Windows’ Bangladesh office now calls me about once a month because he receives messages that my computer is experiencing problems. There’s also the gal who wants me to redeem the cruise I won and the guy who’s going to be in my neighborhood next week cleaning carpets.

The sad part about all of this is I have a restraining order against Bridget, Rachel, Roger and a host of other telemarketers. My phone number is part of the national Do Not Call Registry, which is supposed to protect consumers from intrusive telemarketing calls.

The operative words are “supposed to.”

The Do Not Call Registry doesn’t work

The registry contains more than 223 million phone numbers, and the government can fine violators up to $160,000 if they keep calling after you ask them to stop. I’ve reported the numbers to the FTC, the federal group that oversees the Do Not Call Registry. I’ve politely told Bridget’s goons I’m on the registry, asked them to remove my number from their calling list, and even filed reports with the FTC.

She keeps calling.

Based on my estimates, Bridget owes the feds about $1.6 million, but the feds can’t seem to do a thing to stop her or collect the cash.

Why? The FTC gets roughly 200,000 registry complaints a month, and since 2004, the agency has taken only 112 enforcement actions against the violators.

The phone companies could stop telemarketers, but they choose not to

Blame the phone companies for the rise in spammy robocalls. According to Consumer Reports, the phone companies have the technology, but not the initiative, to block these calls from ever reaching customers’ phones. They’ve started an online petition that demands companies offer free tools to block the annoying and deceitful telemarketers.

Consumers can take a little action on their own to kill the calls. Nomorobo is a free service that culls the calls with providers such as Time Warner Cable, AT&T, Vonage and others; however, the service is not available for traditional analog landlines or wireless phones.

Unfortunately, I can’t get Nomorobo, and my service provider doesn’t seem interested in preserving my sanity.

I do the only thing I can.

I don’t answer my phone.

Bridget, Roger and the carpet guy now leave me messages.

I spend more time deleting voice mails than listening to them.

All because the Bridgets are stalking me.

6 Comments on Bridget from cardholder services is stalking me.

  1. Ask for Dexter every time they call.

    They call every day. One time the guy says his name is Dexter. I keep him on the line until the credit card number comes up invalid – duh! Then he starts calling me names so I start taking dirty back to him. After calling me a few more names, he hangs up to move on to his next mark.

    Next day Bridget from card holder services calls again. I ask for Dexter. they put me through to him! I continue the nasty conversation he started with me the last time. He calls me a few names and hangs up.

    Next day Bridget calls again. I ask for Dexter. He’s not in this time. I ask to leave a message. “Sure” says today’s scammer. I say, tell Dexter I am coming to get him. She calls me a name and hangs up.

    Ask for Dexter every time they call.

  2. If more people did this, it might stop:
    Press “1” immediately and then drop the phone.
    You will be put into a queue and eventually a human operator will pick up.
    No need to say anything (as nothing you/I/we can do can encourage the operator to stop them from calling us); eventually they will hang up.

    Waste their time. Waste their time. Make it less attractive to keep calling people that way.

    I used to go through all sorts of charade to keep them on the phone as long as possible, but now they know my phone# is an unproductive listing and they hang up immediately. But I can still waste their time!

  3. I too get many calls from “Bridget”, and “Rachel”, one time a “Heather” called me. Well, yesterday I went to my local hardware store and purchased an air horn. I had my first opportunity today to use it, lol. I listened in anticipation until I had a live operator on the line and then I let her HAVE IT.

    If these people have the gall to invite themselves into MY living room this is what they will get from me from now on.

    And I must admit, it was verrrry satisfying. 🙂

  4. Me too…sometimes that phone ID descriptions are horrifying…I saw Texas Department of DFPS (and I immediately thought Dept of Family Services aka CPS)…imagine how PISSED I was when it was a credit card company…AGH!!!

    Or when the ‘IRS’ called with a threat (phone scam)…DNC doesn’t work.

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