Visit Us On FacebookVisit Us On TwitterVisit Us On YoutubeCheck Our Feed
February 24, 2021

Scam artist David Jenkins from Process Mediation called my house.

Image: Wikipedia Commons
Image: Wikipedia Commons

The message on my phone this afternoon seemed a bit ominous.  I had to call David Jenkins at Process Mediation within 48 hours because of “possible litigation against me.”

Oh crap.

I’ve had run-ins with several lawyer-happy individuals in my lifetime, and my first thought was a frenzied, “What now?”

So I called.

The phone was answered by the lovely Michelle Morel who asked for my case number. I rambled off the 2014-66**** case number David gave me, and Michelle asked me to confirm the last four digits of my Social Security Number.

Red flag.

“I’m sorry, but what name is the case under?” I asked.

Michelle lost it. She began screaming into the phone, “I asked your name at the beginning at the call!”

Michelle then escalated into shrieking, “I told you! What is wrong with you?”

Oh no she didn’t! This rude and ignorant women did not realize this Puerto Rican chick with a bad case of PMS was not going to play her game.

I asked again about the name. Michelle continued screeching in hopes that I’d cower and provide her with my Social Security Number.

“Michelle, my name is Kim Keller, and I’m a journalist,” I sternly replied.

Michelle got quiet.

“Do you really want to go there with me?” I asked. “Because I’d love to write a story about you…”

Click. The line went dead.

It was a slow afternoon, and I was desperate for entertainment. I also really wanted to bust these people. So I did a little Google research and called back.

This time I got Melanie. She was much nicer. She asked for the case number, and I provided it. I then asked the question that sent Michelle over the edge. Melanie was cool and asked if I was (Name) Keller.

“Yes, I’m Mrs. Keller,” I replied. Technically, I am a Mrs. Keller.

“This is regarding a $1,300 debt you have with Platinum Citibank from 2007,” Melanie replied. “From Pounders Street.”

Oh, heck. I’ll play along. “In Maryland?”

“No, this is from Los Angeles,” Melanie replied.  She then asked me to confirm my Social Security Number with her.

“Melanie, I am Mrs. Keller, but I’m not the one you’re looking for,” I said. “However, I am a journalist and I’d love to do a story about how your company is calling people with fraudulent debt stories and threatening legal action against them. May I speak to one of your supervisors? I’d really like to give y’all a chance to respond before I go to print.”

Melanie asked me to hold for a minute. Twenty minutes later, I was still on hold. I finally hung up.

Ladies, I warned you. I hope you enjoyed the story.


Process Mediation is a scam

Process Mediation is a fraudulent debt collector/identity theft ring, and their tactics are aggressive and intimidating. They will ask you to confirm your social security number and provide them with addresses and other personal information.   If you fail to comply, you’ll get lovely shrieking or threats from one of their professional claim representatives.

There are many complaints on file about this group, and unsurprisingly, there is no website for the company nor does a reverse phone look-up show a company name. The number that pops up on caller ID is 302.248.7032302.248.7032, which is somewhere in Wilmington, Del. Their message tells you to call a 888 number.

Don’t take their bait. If you get a call, please report them to your state’s attorney general office and the Federal Trade Commission. Please warn elderly friends and neighbors about these tactics as well. David, Michelle and Melanie are nasty parasites trying to take advantage of people, and they need to be stopped.


What you need to know about fake debt collectors

Taken from the Federal Trade Commission’s website

The Federal Trade Commission reports that consumers across the country are getting telephone calls from people trying to collect on loans the consumers never received or on loans they did receive but for amounts they do not owe. Others are receiving calls from people seeking to recover on loans consumers received but where the creditors never authorized the callers to collect for them.

So what’s the story?

These scam artists posing as debt collectors. These low-lifes may even have some of your personal information, like a bank account number.

A caller may be a fake debt collector if he:

  • is seeking payment on a debt for a loan you do not recognize;
  • refuses to give you a mailing address or phone number;
  • asks you for personal financial or sensitive information; or
  • exerts high pressure to try to scare you into paying, such as threatening to have you arrested or to report you to a law enforcement agency.

The FTC advises consumers to do the following if they think a caller may be a fraud:

  • Ask the caller for his name, company, street address, and telephone number. Tell the caller that you refuse to discuss any debt until you get a written “validation notice.” The notice must include the amount of the debt, the name of the creditor you owe, and your rights under the federal Fair Debt Collection Practices Act. If a caller refuses to give you all of this information, do not pay! Paying a fake debt collector will not always make them go away. They may make up another debt to try to get more money from you.
  • Stop speaking with the caller. If you have the caller’s address, send a letter demanding that the caller stop contacting you, and keep a copy for your files. By law, real debt collectors must stop calling you if you ask them to in writing.
  • Do not give the caller personal financial or other sensitive information. Never give out or confirm personal financial or other sensitive information like your bank account, credit card, or Social Security number unless you know whom you’re dealing with. Scam artists, like fake debt collectors, can use your information to commit identity theft – charging your existing credit cards, opening new credit card, checking, or savings accounts, writing fraudulent checks, or taking out loans in your name.
  • Contact your creditor. If the debt is legitimate – but you think the collector may not be – contact your creditor about the calls. Share the information you have about the suspicious calls and find out who, if anyone, the creditor has authorized to collect the debt.
  • Report the call. Contact the FTC and your state Attorney General’s office with information about suspicious callers. Many states have their own debt collection laws in addition to the federal FDCPA. Your Attorney General’s office can help you determine your rights under your state’s law.


17 Comments on Scam artist David Jenkins from Process Mediation called my house.

  1. I know it has been a while since anyone has posted here but I thought I would add my story and let people know that after all this time these people are still trying to scam people! Recently I started receiving phone calls with a robotic voice telling me –

    We are calling you to inform you of a very important legal matter that is currently pending in our office in which is associated with both your name as well as your social security number, please press 1 in order to speak to a live representative. Thank you.

    The call came from out of Florida – (904) 559-1333 and I decided to call it back as they had tried to contact me twice and I wanted to either find out what it was they wanted from me or at the very least, get them to stop calling me. So I called and pressed 1 and they knew immediately that it was me who called them. They informed me that they were a debt collector and were trying to collect on a debt from 2009. The total of the debt was like $2000 and they had a subpoena to take me to court and garnish my wages and put liens on any equity I had. I can’t remember everything that was said word for word, but they did tell me that the debt was from Check ‘n Go and that it was actually 2 separate loans. Most of what I owed them though was for court cost and Lawyer fees and the actual loan was like $200. The first thing I explained to these people was that I filed bankruptcy in 2010 and if I did have any outstanding debt at this time such as a loan like they say, it would have been dealt with in the bankruptcy. They had the gull to first correct me on my file date and said it was actually in 2011 which is inaccurate. 2011 is when it was granted, I filed in 2010, unfortunately, my credit report doesn’t tell them when I filed just when the Bankruptcy went through. The 2nd thing they told me was that I didn’t include this on my bankruptcy. So for some reason I just left off a debt that I supposedly owe and didn’t add it to the bankruptcy. I tried to get them to send me some sort of proof of the debt but they told me that it was already sent to the court. When I asked for the court information they couldn’t provide me any because supposedly they were waiting on my decision of making a deal with them to pay the bill instead of going to court. This is where we finally broke down in disagreement, I was not going to pay a dime to them as I told them I don’t believe I owe this bill, mainly because they kept changing the facts, first they told me that the loan was taken out in 2009 and paid to a bank in Indiana, a state that I didn’t even live in. Then they told me that the loan was taken out in 2012 and paid in my bank account in Michigan, finally they told me they didn’t know for sure when the loan was taken out. It looked like to me as if they were looking at an old credit report of mine from years ago and trying to make it sound like it was still valid today. The biggest issue was the fact that when I told them that if there was some payday loan that I had owed on all these years, why has it not showed up negatively on my credit report? The fools actually tried to get me to believe that the reason was because they don’t do that due to the fact that if they report it on the person’s credit report negatively, it will hurt their chances of winning in court since it is an unsecured loan. Of course this doesn’t keep any of the other unsecured loans from doing this and I doubt that what they said is true at all! Basically they refused to send me proof of the debt, that can’t make up their mind of when this debt was created, and the whole thing is very fishy considering I haven’t even taken out a Payday loan in the last 7 years or more and every payday loan I have ever taken out has always been backed by my bank account or check! I don’t even remember defaulting on a payday loan since I moved to MI and that was 16 years ago.

    Just an update, these people do have a website now. I don’t know how much it makes them official. I am not even sure if there is a company out there by this name and these people are utilizing the company name as part of the scam. you can find the website URL here-

    I hope this helps people as I am sick of people like this trying to prey on other people who may not know any better.


  2. Got a call from them today as well, I have IDWatchDog so they have also been notified of this situation, a guy from IDWatchDog actually called me back since they called them themselves. He said that it sounds fishy and told me that unless they send something in the mail to not give them any personal information, don’t send them any information since this is obviously fake.

    I’m just baffled that they have my social and current address. I have locked one of my credit reports and will be locking the others as well.

  3. I was subject to them today. The call I returned first was to a guy, sounded African-American to me, and when I gave him the case number, he hung up. I called back and talked to a women, who, when I gave her the case number, said she couldn’t look it up. So, without me saying anything, she rattled off my phone number and said she would search it. She found me in her database. Next thing I know, she is rattling off my SS# and my address. Told me I was being sued by Ugly Duckling company and that I was being sued for nearly $10,000 dollars, which she told me by her records I had the assets to cover it. I told her immediately that I have never heard of the company. She went on to tell me that I had broken a contract and defamed the company, which is why I am being sued. I adamantly told her once again, I never heard of the company and I have never done business with them. How can they have my picture and signature if I have never been there? At this point I am yelling into the phone and she begins to yell back at me. She said that they were going to take all of my assets. I said to her, “Ha! Good luck with that, I don’t have any assets! I was laid off two years ago and I am broke! Good luck on them getting anything.” She then told me that they have a subpoena and that I will be served and will see them in court. That I should get a lawyer. I yelled back her, “With what?! Are you going to pay for my lawyer too?!” It was at this point she hung up.

    I researched the company after I got off the phone and found that there is a company called Ugly Duckling, or there were. They were bought out by Drive Time, which I have never done business with. I did call them, and told them the story, they were very helpful and said that they would pass this information on to upper management. Hopefully they can do something on their end.

    I have been so upset and angry all day, and even cried for a while. My partner was very understanding after I told him and he researched some more. He found out that they were a scam and advised me to contact all of the creditors and lock my credit. Which we ended up getting Life Lock for both of us. He then sent me this article, which I am so grateful for. I’m still angry, but after reading this, I am beginning to feel a whole lot better.

    I will be reporting this to the FTC tomorrow. (Though I am still worried about the whole suing thing.)

    Thank you!

  4. I too received a phone call from Process Mediation claiming there was a complaint made by me that they wanted to settle. As I had made a few complaints in the past, who doesn’t? Waht did surprise me was that they already had my Social Security number. I asked why they were calling and the guy just got more and more rude. He threatened to have a warrant issued for my arrest. I told him go ahead and I would continue to hold while I waited for the police to arrive. They left me on hold for some time so I turned the call around. I started dialing *67 before their number and when the hung up I’d call right back again….guess I rattled their cage a little cause he told me to stop calling with an “unavailable number”. He, needless to say, was pissed to have the tabless turned. They may have my Social but the jokes on them because of past medical bills sending me into bankruptcy and defaults they will be VERY hard pressed to get ANYTHING in my name, they will be laughed at all the way out of any fianancial institution! I’m not proud of this but somehow, in situations like thisnI find it rather kismet

    • Ugh. I am so sorry they got to you. Absolute parasites. Please report them to your state attorney general’s office. Maybe we can shut them down if enough people fight back.

  5. Well I’ve gotten a few calls from them, Identifying themselves as simply, “Process Management”. Giving me a case number and saying that there has been a complaint against me…I recently began a small business so at first I was really worried about it. Thank you for helping me get to the bottom of this! BTW the number they are calling me from is (760) 206 7386 and the number they are telling me to call, which no one ever answers for me is (877) 893 9749 . Perhaps me listing them here will help others to find this information as I have. Again Thanks!

  6. I got a call from them about a month ago on my cellphone looking for a Christine. Well I’m a man and that’s not my name. I told them to take my number out and not to call again. Well today I get another call stating. We have a complaint filed against U. U need to call 8885081189. So I called it again told them they have the worng number they start yelling and swearing at me. They use several different numbers. 760-206-7405, 425-209-1665, 310-905-3296, 406-298-5511, 205-259-5335, 415-549-8952, 646-712-8513. They will not give u there physical address or name of the company. They are scammers. I have filed a complaint with the bbb and attorney general. If I were u I would do the same. There trying to pray on innocent people. Calling about old debts that are written off and threatening people with legal action on debts out of the statue of limitations. Don’t give them the satisfaction.

  7. I just got a call from David Jenkins Meditations. The caller was a female who Identified herself as a Mia. Mia stated I owed $1000.00 to Orchard Bank. I told Mia that I have an attorney and any past bills with Orchard have been paid.Kind of convenient they pick a company that has been bought out by Capital One Bank Card. No way to contact Orchard Bank. She started talking over me wanting my Attorney’s name. When I refused she said their is a subpoena in their office. I told her I know a little about the law considering I am a police officer. She went on to tell me she knows a lot too and has been in this business for 14 years.

    I told her I would be happy to look at the debit but she most send documentation that it exist. She told me they weren’t going to send me anything. I told her fine, I would see them in court to go a head and send the subpoena. She was yelling into the phone saying that is what she would do. I have two other phone call the last couple of years claiming the same thing. I however have not been ever issued a summons to appear.

    I don’t know why they aren’t sitting in federal prison. I tried to find a website or reverse telephone search and come up empty.

    Now its time to file a complaint, but seems little gets done as they keep doing this to others.

  8. Hello “A Mrs Keller” haha Well guess what i google searched today? Yep, David Jenkins Process Mediation. Thats why im here right now. That search took me here and I had an identical experience with these folks today and let me tell you it was HI-Larious! Our experiences were the exact same until the 3rd or 4th time i called them back. I actually had a long talk with the lady and we argued back and forth a bit. What was crazy is she wouldnt hang up on me this time and i really got crude with her. I called her pretty much my whole arsenal of horribe words. She refused to hang up. Actually her game switched up a bit to kind of teasing me for even wasting my time to call them back. It was neat. It was also her only valid point. Ever. So i took the opportunity to lecture her on honesty and people not being born evil. Also lectured her on how if you go out and sew litigation seeds then dont cry when you wake up one day to find a litigation tree growing up your @ss. She liked that one. At one point i would say we were both on the same level that this was indeed a poorly operated scam. I even told her that “the scam artist community” would frown on how ridiculous this scam is. I then went on and explained to her how the scam was such a failure on so many levels. However i certainly didnt want to give her any ideas on how to improve it so i cut it short. Then she called me a dummy and asked if i would like to be taken off of the do not call list. Which was her giving me a dose of my own sarcasm back, but it just opened the door for more of my awful humor directed at her “job”. I had a ton of questions, as to which most were answered with “whatever” and “why you mad”?? At one point when i asked where she was located she responded by reading off my fathers home address to me. As if it were some sort of a threat. I told her my dad has had a published phone number and address since the 50s. So you know where he lives? “Great! Come by anytime he makes an outstanding breakfast for everybody every Sunday. You are more than welcome. Anyway after suggesting she “get it together” and calling her “the worst pirate on the 7 seas” we hung up and i called fraud management at the business they were claiming to represent and let them know what was going on. At one point the fraud management guy and i discussed pirates. Not sure how serious of a report it was so the suggestion to report to the AGs office and the FTC among other avenues is a good route. Also thank you for having a place for people to share their stories about this. It provides good insight for the people who get these calls to avoid them, have a little fun with them or just plain cuss them out.

  9. I have been getting calls from them for over a year now. It started out as John Spencer, then John Stratton and now David Jenkins. Each of these names are real attorneys who have scam warnings on their websites about these frauds. I reported each one to my local FBI field office as well as local police. My attorney called them only to be screamed at that now that he was involved I was being taken to court immediately with no chance to pay. Right!!! As far as I have been able to research, this is a boyfriend and girlfriend team that have not been caught due to using spoofed numbers. I just continue to block each number as they attempt to call me. I also locked up with LifeLock and have had no credit issues over this. My credit is fine. I hope there is a special place in hades for these scammers. The more this gets reported, the more people saved from getting scammed. Glad you reported this!!

    • Thanks, Marc. I was so angry when this happened, and I did not want anyone I knew to fall victim to these parasites. I called all of my elderly family members as well.

Leave a Reply

Your email address will not be published.


This site uses Akismet to reduce spam. Learn how your comment data is processed.